EF Auto USA Store Policies

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions

Product Disclaimer

Some aftermarket body kit parts may require modifications for fitment. We recommend that you have these parts installed by a professional body shop that is experienced with custom installations. Please note that all FIBERGLASS, POLY-URETHANE, ABS PLASTIC and CARBON FIBER products sold by EF Auto USAare sold "AS IS." Some of our body kits are made by companies over seas and designed for cars that do not have the front and rear inner bumper support. Thus modificaiton or removal of said support may be necessary on some of our kits. Carbon fiber hoods are lightweight and may fly open while driving if not properly secured. We strongly recommend the use of hood pins in addition to the included latch. EF AUto USA. is not responsible for any damage caused by an improperly secured hood. Some products sold may be intended for off-road/show/race use only and are not intended for use on public highways. You, as the buyer, are responsible for complying with any/all local, state, and federal laws. It is our intent to offer our customers the widest selection of body kits, but sometimes at the expense of a longer wait period for procurement of a particular body kit (if it is not already in stock). Due to varying shipping times on certain aero parts, we ask that you do not schedule an appointment with a body shop for installation until you have received your ordered aero parts. If your car is in need of repair due to an accident, we ask that you call us first to check if your desired body kit is in stock and estimated ship time prior to giving your body shop any timeline. By placing an order with EF AUto USA, you agree that we, EF AUto USA can not be held liable for any storage fees incurred at your body shop.

Shipping Policy/Damaged Shipments

All shipments are sent with full insurance coverage.EF AUto USA ships all orders in perfect condition and is not responsible for any damage that my occur during shipment. Please inspect the contents of your order BEFORE signing the delivery receipt. Any damages should be noted by the driver on your copy of the delivery receipt and you must make an insurance claim with the shipping carrier to recover damages/loss of shipments. You agree not to refuse shipments for any reason. Refused shipments will be subject to additional shipping charges before replacement items are sent. If there is damange on a shipment, please file a claim immediately with the shipping company for the repair cost or loss cost. If you change your mind on the product after there is damage, you are entitled to a 100% refund or 100% credit, or 100% replacement (if a total loss), after the claim goes through with the shipping company. You are responsible for the delivery and acceptance of the package. Sometimes, some carriers such as UPS, DHL, and USPS will only leave the package at the door if no one is there to answer. If you do not want this to happen, leave a note on the door saying to only deliver if someone is present. If you will be on vacation during the delivery time, please let us know, as you are responsible for any storage and/or return shipping fees if the carrier is unable to deliver to you. Most small items are shipped without signature proof, meaning that if you are not home, they will leave the product at your house. If you order a product that is less than $200, and would like signature confirmation to make sure someone is there, please let us know via email, and we will make sure to add that service for you. If we recieve no such notice, this means that you take responsibility for the package if it is delivered at your door whether someone is there or not.

Order Return/Cancellation Policy

Cancelled orders are subject to a cancellation fee up to 20% of the original purchase price. Special order items may not be cancelled. Orders may not be cancelled once they have been shipped. You cannot cancel orders that have already been shipped. Returns are not accepted for body kits or hoods. Returns must be made within 5 days of receipt of delivery. Returns will not be accepted on any items that have been used, modified, installed, painted, or damaged. Original shipping charges and return shipping charges are non-refundable. Buyer is responsible for return shipping arrangements. ALL RETURNED MERCHANDISE MUST RECIEVE PRIOR APPROVAL FROM EF AUto USA and must have a valid RMA number. If the wrong product is shipped to you, you will not be responsible to pay for any shipping. DO NOT ship the item back to EF AUto USA on your own...EF AUto USA will send you a label to put on the box, and you will be responsible to return the package to the carrier at a local drop box, or retail outlet. On any approved refunds, your money will be returned in the manner in which you paid: Ie: credit card, paypal, or Money Order. For credit card and paypal payments, we are not responsible for any transaction fees that either your credit card bank, or paypal charges you for the receipt of money. At times, you will be charged fees by such institutions. If that is a problem for you, then you should pay with a money order to avoid this. Credit card refunds take 5-14 business days to show up on your card. When you make a purchase with EF AUTO USA via credit card or paypal, you agree not to make a chargeback against the order, unless you have no correspondence from us for a period of two weeks or more. Any cancellations of orders can be made via phone or email and you will be refunded, there is no need for a chargeback. If you do choose to make a chargeback, you will be responsible for any extra charges incurred for the chargeback. (usually 50 dollars)If the chargeback is done AFTER you have recieved the products, a collection agency will be comissioned to collect the funds, and this may reflect negatively on your credit report.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. EF AUto USA reserves the right at any time after receipt of your order to accept or decline your order for any reason. EF AUto USA. may require additional verifications or information before accepting any order. Note that if your Address Verification and/or CVV2 Verification do not match up on your credit card, we will not ship your product until these items are cleared up. NOTE: WE DO NOT ACCEPT CREDIT CARD TRANSACTIONS FROM CUSTOMERS OUTSIDE OF NORTH AMERICA WITHOUT PRIOR APPROVAL.

Limitation of Liability and Disclaimer

The EF AUto USA web site (www.evofusionusa.com/TeamSR) and the materials therein are provided "AS IS". EF AUto USA makes no representations or warrantees either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein. You agree that EF AUto USA its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Team Sr web site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. EF AUto USA shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, EF AUto USA shall immediately issue a credit to your credit card account in the amount of the incorrect price. Prices, details about inventory, descriptions may change at any time, and are not always updated to the website. For the most up to date information, always call or email first.